Privacy Policy

Data Uses

Your privacy is important to us. It is The Riddle Within's policy to respect your privacy regarding any information we may collect from you across our website, https://www.riddlewithin.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 29 July 2019.

Customers and Account Holders

We collect the following Personal data from or about you as a Riddle Within customer:

  • Personal Data Collected Directly from you through the booking process for our events: your name, phone number, postal address, email address, gender and age. This enables us to provide the services you have purchased.
  • Personal Data Collected Automatically from the use by you of our websites. The data transmitted from your browser includes your IP address, the date and time of the visit, the pages accessed, the access status/HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software. This enables us to operate our websites and provide you with access to the pages and functionality you wish to access.
  • Personal Data received Indirectly through our suppliers which enables us to create and store a record of your purchase history. The legal basis for collecting and processing this personal data is our legitimate interests in knowing more about our customers.